Effective Date: July 3, 2026

Welcome to Japan Trip Concierge ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://japan-trip-concierge.studio.site/) and use our travel planning and support services.

1. Information We Collect
We may collect personal information that you voluntarily provide to us when you inquire about or purchase our services. This may include:
- Personal Identifiers: Name, email address (e.g., info@trip-concierg.jp), phone number, and social media handles.
- Travel Details: Travel dates, preferences, itineraries, and budget information.
- Payment Data: Financial information required to process your payment (processed securely through third-party payment gateways; we do not store your credit card details).

2. How We Use Your Information
We use the information we collect for purposes including:
- To provide, operate, and maintain our travel planning and concierge services.
- To communicate with you regarding your itinerary, support requests, and updates.
- To process your payments and transactions.
- To collect feedback and reviews for our monitor program.
- To comply with legal obligations.

3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- With third-party service providers (such as payment processors) who perform services for us.
- To comply with laws, regulations, or legal processes in Japan or your home country.
- With your explicit consent (e.g., when booking an activity on your behalf).

4. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, please note that no electronic transmission over the internet can be guaranteed 100% secure.

5. Your Rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us at the email address provided below.

6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a updated "Effective Date."

7. Contact Us
If you have any questions or comments about this Privacy Policy, please contact us at:

Email: info@trip-concierg.jp